Keep your friends informed

10/16/06
Should the current regulation practise be reviewed?
Many established Carrier want to develop their networks to be able to offer new Broadband Services. A central issue on which the fast realisation of these plans depends is the regulation of the telecommunication markets. While regulation is intended to promote the efficient functioning of markets, it can have unintended consequences and these may have a negative impact on the regulated market and result in adverse knock-on effects on the economy as a whole.

The regulatory framework is designed to encourage deregulation by requiring regulators to intervene only where an operator has been found to have significant market power and where competition law is insufficient to ensure the efficient functioning of the market. The framework also recommends that regulating as far upstream as possible will stimulate downstream competition.

Main Statements:

• a deregulation of broadband services could create for example 59,000 new jobs in Germany as well as boosting national income by 0.2 %
• a reserved regulation will allow firms to invest fully in platforms that will allow the delivery of new broadband services, reduced or delayed investment slows the introduction of new and innovative services
• the investment in new services by incumbent operators is likely to stimulate the whole market

However the regulation practise will develop, dimari offers Telco Companies the possibility to respond quickly to market changes. With varioSuite™ they can reach their business objectives and position their company ahead of market leaders. Furthermore dimari is taking part in controversy about regulation through the cooperation with the regulatory committees.   

More information’s to the Nera Economic Consulting study under http://www.nera.com.

10/12/06
Ambitious customers seek us!
We welcome Stadtwerke Schwerte, Germany, as one of our new customers. The company offers energy and communication products. They are the main power electric company in the area of Schwerte. Stadtwerke Schwerte plans to connect new or existing customers by using Dark and VDSL technology. They want to provide Voice, Internet and TV over one line.

Therefore they have chosen the varioSuite™ as complete solution for billing, CRM and resource management.

10/09/06
Successful implementation of varioSuite™?
The modules varioCRM and varioResource were implemented after a successful test period at our customer, the BiTel GmbH. Important business processes are automated and lead to efficiency increases. The processes in the areas CRM and technical resource management are optimised successfully by using the varioSuite™ solution.

07/04/06
Who will get the World Cup in the Triple-Play?
The World Cup has increased the demand to experience Triple-Play in the own living room. „Soon everything comes from one socket“, is the motto of many fixed network providers. The majority of digital homes will be able to receive video and TV services together with broadband internet and advanced telephony services from one single provider. The fixed network providers will take a very important and proactive role in shaping this new convergent market environment.

In the competition around the highest shares of the market fixed network providers face cable TV operators.

The current study “The Future Role of Cable in Shaping the Digital Home” of Booz Allen Hamilton shows: more than 60 percent of European households can be served by digital TV services until 2010. Cumulative investments of $ 120 billion would be deployed by the industry to enable the digital home environment. After cable net operators already offer Voice and Internet services for a long time, now an increasing number of telecommunication suppliers also push in the television market. Indeed, a competition with unequal forces, according to Booz Allen. The comparison makes clear:

• Telco incumbents will be in a good position to dominate the digital home market since they are by far the largest players in this space dominating cable TV competitors by a factor of 1:10 or more.
• Telcos in Europe possess an average client base of 151 billion customers, compared to 51 billion customers of the cable net operators.

The next technology step is right before us and in future strategic investments become central competitive factors for the removal of the net, marketing and distribution. (for more information: http://boozallen.de/content/publikationen_events/5h_studien.asp)

Whoever wins the World Cup in the Triple-Play – our customers are with vario-Suite™ already on the winner's side. They can manage these processes flexible and with varioBill® invoice all products convergent.

06/30/06
An important, new client joins our steadily increasing list of customers
We welcome Tangens, Germany, as one of our new customers. They have chosen varioBill® as their billing solution.

Additionally, they would like to benefit from our long-term operational experience in billing-design, billing operation and customer support.

06/28/06
New module for vario-Suite™ developed
The module varioResource is going to be installed after a successful test phase at one of our customers. It becomes a new component of the proven vario-Suite™.

With the innovative product varioResource dimari is offering a flexible solution. This product maps in an unrestricted way all kind of network components, hierarchies and their relation to each other in conjunction with the customer. The unique internal data processing offers an easy way to integrate your network structure and all kind of changes. varioResource gives the Telco company the ability to

• respond quickly to the market changes,
• map the hardware of any manufacturer and
• manage changes of internal network structures.

In cooperation with a reliable relational database and XML technology it offers in comparison to the present systems even more possibilities for the optimisation. Trust in the forward looking solution – trust in the vario-Suite™.

22.02.06
Mercer Study reveals – Success through automation and simplification of business processes
A recent study of Mercer Management Consulting has shown that consequently automated processes reduce complexity and increase profit. Mercer pegs the cost-saving potential of Western Europe’s fixed network carriers at $ 15 billion.

Providers have realized this urge and use their chances to improve cost structures and business processes sustainable. “The only companies capable of saving their margins are the ones who get on board now and make their operations more professional.” explains Uli Prommer, Telecommunication expert at Mercer Consulting. The following topics are pointed out in particular:

Pressure to reduce costs is here to stay. Headcount reductions alone are no longer sufficient for boosting efficiency. Simple fixed line products and systematically automated processes will trim complexity and save margins.
Providers who want to stay competitive, have to process more than half of their product sales over the internet .

12/15/05

Flat rates offer carriers and service providers optimal requisites for a future-proof customer base
A study of the Universities of Los Angeles and Frankfurt has shown, that customers tend to revert to flat rates for their billing, even though these don’t represent the best alternatives. Network operators and service providers can take advantage of this phenomenon by offering their customers flat rates.

The study is based on transaction data from more than 10.000 customers of a provider who offers fast internet-connection via DSL technology. Here, a definite tendency for flat rates was noticed. This preference for flat rates is called „Flat-Rate-Bias“. Using this alternative, half of the customers pay more, because they don’t use the complete volume. Most customers value flat rates, because they can avoid monthly cost fluctuations.

Providers don’t have to worry, that telephony- and internet users drift to other carriers, even though they pay more choosing flat rates. Customers who chose a flat rate but don’t use the complete volume, don’t change their service provider more often than customers who pay per unit. On the other hand, customers who pay per unit, but would be better off paying a flat rate, change their service providers three to ten times more often.

In the long run a customer with flat-rate-bias is twice more valuable than a customer paying per unit. Therefore, authors advise carriers to offer their customers flat rates. It is profitable to enhance and recall this „Flat-Rate-Bias“ through specific marketing actions.Additional information about this study can be received via email.