Many enterprises entrust an experienced service provider with their billing process. The company can then focus on core business, developing and marketing innovative products while the competent partner manages the billing process.
dimari has implemented a varioSuite hosted solution, run by its employees. The customer maintains access to important functions such as customer management or tariff administration at all times.
We would be delighted to discuss individual potential and opportunities in your organisation with you.
Billing Outsourcing Benefits
The Federal Regulatory Agency (BNetzA) is the legal regulatory authority in Germany. Under German law telecom services must be registered with the BNetzA. The requirements that an operator must fulfil are set out in the Telecommunications Regulations (Telekommunikationsverordnung or TKG). The BNetzA specifies the conditions under which customer details may be stored and made available to the BNetzA. In order to satisfy those requirements, the existing data about German customers needs to be converted into the correct format and made accessible to the BNetzA.
This process entails high operating expenses. dimari offers a service to ensure the conversion of customer data into the correct format and makes the information available to the BNetzA through a secure connection. Thus carriers can concentrate on their core business.