Telephony, Internet & TV – telecommunications is a universal service
Whether in the country or in the city, telecommunications is essential for companies and private individuals. That's why there is strong competition between providers, especially when it comes to Internet, TV, telephony and mobile communications.
In addition to sales, efficient workflows between your end customers and your company are key to success. Well-organised processes and a clear presentation of the numerous telecommunications products and tariffs are essential. varioSuite covers the entire process from end to end.
Products – telephony, TV, broadband and hardware easily set up and billed
varioCRM supports the billing of telecommunications products based on duration of use (e.g. call duration), frequency of use (e.g. number of SMS), bandwidth (e.g. Internet access) and of course based on fixed price (flat rate). You can set different terms and billing cycles for products and product packages. A simple product setup and a large selection of functionalities also guarantee you significant advantages over the competition.
Tariffs – Telecommunications pricing models clearly shown
With varioCRM, you can define and maintain any number of tariff models. In addition, all the pricing models currently used for telephony, internet and cable TV can be mapped. The zones relevant to these models, such as “City”, “Regional” and “National”, are already preconfigured in the system and make customer service easier. You can find out more about contingent products in telecommunications here.
Landline / mobile community – attractive tariff offers for your customers
Attractive offers secure competitive advantages. For example, companies, friends and family members can make calls in defined zones at special rates using community tariffs. This connects landlines and mobile communications. These community tariffs from telecommunications are implemented as standard in the varioSuite.
Use the varioSuite for your mobile phone offering:
- Pre- and postpaid billing via one system
- “Change country notification” – keep customers worldwide informed about applicable country tariffs at any time
- Payment by credit card via an integrated credit card interface
- Guarantee of secure payment transactions via the integrated Fraud Control as well as
- Convenient VoIP billing
