Telecommunication

Telecommunication

Telephony, Internet, TV

The efficient management of telecommunication processes between your customers and your enterprise are the key to success. Workflows, designed specifically for each area, must harmonise in an overall solution.

The Management of a telecommunications business is complex and multi-layered with multiple tasks. A multitude of products and tariffs is combined in a harmonious whole.

varioSuite comprehensively satisfies these requirements in your end-to-end process. The modular modules cover the following areas of your enterprise:

  • Sales and Marketing
  • Customer Service and Engineering
  • Accounting
  • Resource Management
  • Web Modules
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Products

varioCRM covers all fixed and recurring charges and bills products. These are e.g. for their time of usage, used frequency, the kind of internet connection, as well as fix prices. Products and product packages can be easily created. Also, the can have different bill cycles or periods of validity. A fast product set up process and a wide range of functionality assures noticeable advantages toward your competitors.

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Tariffs

With varioCRM, you can define an unlimited number of tariff models. All pricing models for telephony, internet and cable television can be illustrated. The zone models and all relevant information for city, regional and national tariffs are preconfigured in the system.

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