Network resource management is carried out effectively with varioResource
The fiber optic expansion continues to progress. Telecommunications companies, municipalities and public utilities are trying to meet the goal of nationwide coverage. When planning expansion, special network resource management tools help to keep an overview. But how should customers be connected in accordance with the customer management system? And when do you start earning from the connections?
varioResource is a component of varioSuite. It can be used as connection register management (FTTH) from the first groundbreaking ceremony. The expansion planning takes place in the common tools, while the network resource management takes place in varioResource. This is how you map switch boxes, fibers, etc. according to the areas. The expanding companies can report the status directly to varioResource via a web interface. On the one hand, a connection to varioCRM enables customers to be informed about the expansion progress in their residential area, and on the other hand, a smooth connection is possible immediately after the contract is concluded. This allows carriers to activate customers with the first completed line and generate revenue from day one.
Telephone, Internet and Co. – connection flexibly managed
The management of “technical resources” (i.e. connections, routers or telephone numbers) is carried out in the most effective and simplest way with varioResource. By connecting to varioCRM, your employees can tell the customer during the initial consultation when the order can be carried out. varioResource can integrate any type of components and hardware from any manufacturer, for example WLAN routers, telephones, SIM cards as well as IP addresses, hierarchies and their relationship to one another. This means you can save available ports and activate a connection directly with the order. The module can largely be used for merchandise management. The number of available resources can be stored there exactly.
varioImport: Flexible table extension for network resource management
With varioImport, information about newly developed areas, hardware deliveries, etc. can be easily imported into varioResource and automatically created as a “resource”. In some cases, however, additional information is important for the workflow. Additional columns can be added to the resource layout using the import wizard. For example, storage locations for CPEs can be easily integrated using a selection list.
varioFulfilment – an integrated logistics solution
Simplify the shipping of technical components and hardware products. The mobile logistics solution accesses the inventory in varioResource directly. If a customer orders an Internet connection with a modem, the router is shipped automatically via varioFulfilment. The data for activating the modem is stored in varioResource. If the customer connects the modem at home, the connection is activated via an ACS. SIM cards, accessories, etc. can also be sent via varioFulfilment. This means you can keep an eye on the inventory of your technical products at all times.
