Automate business processes without losing context
Many telecommunications operations consist of recurring checks, decisions and work steps. When each one is initiated separately or passed between several systems, manual effort and unnecessary process breaks arise. varioWorkflow maps these operations as defined workflows and executes them in a controlled manner.
The workflow engine is integrated directly into varioSuite. It therefore works with the customers, contracts, telephone numbers and network resources already held in the system. Automation does not become another isolated solution, but a continuous part of the existing business processes.
From process model to productive workflow
The starting point is not the technology, but your specific business process. Triggers, participating data, decisions, exceptions and desired results are defined together. The process is then configured in varioWorkflow, reviewed and introduced into production in a controlled manner.
- Understand the process: capture existing steps, responsibilities and system transitions.
- Model the workflow: define rules, branches, actions and necessary interventions.
- Introduce and optimise: test the workflow, put it into production and refine it based on the results.
dimari Services supports you with design, implementation and ongoing development.
From trigger to a traceable result
A workflow describes not only individual tasks, but the entire path from the triggering event to the expected result. Conditions, branches and waiting times make even extensive processes controllable.
- 01TriggerA database event, a file, a defined time or another workflow starts the process.
- 02Workflow schemaWork steps, conditions, branches, parallel paths, events and waiting times define the process logic.
- 03Workflow engineThe engine executes the defined automated and manual steps in the correct sequence.
- 04ResultData is updated, documents or reports are generated and downstream processes are reliably initiated.
Experience varioWorkflow with your own processes
We will show you how your own business processes can be mapped and automated within varioSuite – directly integrated, individually configured and operated transparently.
Request a personal demo