Your customers can communicate with you easily and at any time via the web.
View and book products and tariffs online with varioShop
More and more people have an Internet connection and are therefore using the many possibilities of the “World Wide Web”. The increasing expansion of networks and the daily increase in potential customers also increases the likelihood that your own online shop will be visited. With an online shop, your customers can reach you worldwide. This allows you to operate globally and address a large customer base.
The Internet module varioShop gives you the opportunity to acquire new customers and increase customer satisfaction through a permanent Internet presence. Furthermore, the customer can view all services at a glance.
varioShop complements the established industry solution varioSuite™ from dimari with further important, user-friendly features and practical functionalities. Accordingly, this makes customer acquisition even easier for you. With varioShop, your customers can obtain information and make a selection at their leisure. Furthermore, your customers can get in touch with you quickly and efficiently.
With varioShop:
- present your product range to prospective customers and customers,
- illustrate the different connections and tariff options and
- give new customers the opportunity to book the product that suits them with little effort
- Increase customer satisfaction through permanent availability
As soon as the interested party has decided on a product, the system requests all the information required for further processing. It then transfers them to the database. Just as if you had entered the data yourself in varioCRM. The customer automatically receives a notification about his order. Accordingly, you can flexibly configure new products and/or packages without having to make any changes to the shop website.
varioShop is specially tailored to the requirements of Telcos. As a result, availability checks, phone number changes or orders for e.g. ISDN features, etc. are integrated.
varioOnline provides your customers with an equally convenient option, for example, to view usage data, retrieve invoices, add options or change tariffs.