White Label Services on the 1&1 Versatel platform with varioSuite
Whether with or without a network - with the platform from 1&1 Versatel and the dimari varioSuite you can easily offer telecommunications products to end customers.
The fiber optic expansion continues to progress. However, the market needs further development. This gives municipal utilities and carriers the opportunity to further expand the telecommunications sector. It doesn't matter whether they lay fiber optics themselves or use other networks. White label services are possible for both variants. The market presence remains in the hands of the carrier. The business processes, on the other hand, are mapped via the varioSuite from dimari GmbH.
Hosting platform for every requirement
Regardless of whether you are a regional or national provider, the white label services from 1&1 Versatel can be used flexibly. Modularly constructed, all modules can be booked individually. An “all-round service” can be very useful, especially in the start-up phase. The municipal utility as well as the carrier can concentrate on sales and personal customer service. All other processes, from order entry, connection to billing as well as active network operation and technical 1st level support, are carried out via the hosting platform.
In addition to the services, different modules for sales and customer communication can be selected. The carrier can integrate a webshop into its own web portal. The integration of an availability query makes it easier for the customer to select the right products. Digital order forms enable better workflow. The customer data is available directly in the customer management system and is ready for processing. Invoices can be accessed in the online module for customers. Products are also booked there and support questions are sent.
Advantages of the White Label Services and Platform
With the platform, telecommunications providers use a proven software system. The IT operation by the service provider reduces the purchase of a corresponding IT infrastructure and clearly shifts the costs to the month. Personal customer support, Full Service as well as quick project implementation enable a direct and easy start to sales. By connecting to 1&1 Versatel's open access platform, network utilization can be increased further. Technical interfaces ensure a smooth process.“Particularly in the start-up phase, municipal utilities are relieved of the burden by the full-service offering with order management, customers and billing services.” Diethard Kumpf
Case study available
Upon request to Anett Kink [info[at]dimari.de], we will be happy to send you the case study “White Label Services on the 1&1 Versatel platform”.
Included is an overview of all White Label modules as well as a detailed interview with Felix Verfürth, Team Leader White Label Services | Wholesale 1&1 Versatel, and Diethard Kumpf, managing director of dimari GmbH.